FAQs
General:
Yes we do buy back used stock.
Yes we sell used equipment.
Once we have what the requirements are for an order, we can provide you a quote.
Yes, we provide spare parts to the products we sell.
Orders:
We accept bank transfer and debit/credit cards.
You can enquire through the website or call our office to make an order.
We can offer discounts for bulk orders on request.
Due to the size of many of our products, we offer delivery for all orders.
If we have the item in stock then you can see the item. If we don’t have item in stock then unfortunately you will not be able to see.
The delivery time differs depending on whether or not the equipment is in stock.
We sell our equipment overseas; however, we do not provide servicing overseas.
Warranty, Returns & Refunds:
Yes, our equipment comes with a warranty which you can find on our website.
The product is always inspected in our workshop before it goes out to our customers to avoid sending products damaged.
If you are having issues with some equipment, get in touch with the ONJ Support team. You can find these details on the website.